Crisis & Emergency Resources (Greenfield, MA)

We can handle some amount of urgent visits at our Bridge Psychiatry office, and offer same day appointments; however, If you are experiencing a life-threatening emergency, please call 911 or go to the nearest Emergency Room: 

Baystate Franklin Medical Center located at 164 High Street, Greenfield, MA.

Cooley Dickinson Hospital Located at 30 Locust Street, Northampton, MA 01060

Local 24/7 Crisis Support

  • Clinical & Support Options (CSO) – Franklin County Crisis:
    • Phone: 413-774-5411 (Available 24/7/365)
    • Location: 1 Arch Place, Greenfield, MA
    • Best for: Immediate mobile psychiatric assessment and stabilization without going to the ER.
  • Resilience Center of Franklin County (Formerly NELCWIT):
    • Phone: 413-772-0806
    • Best for: Survivors of domestic violence or sexual assault.
  • Gateway Community Behavioral Health Center (CBHC)
    • Phone (Main/Crisis): 1-833-CHD-TALK (1-833-243-8255)
    • Address: 1109 Granby Road, Chicopee, MA 01020
  • Best for: those in crisis- this is a voluntary community based psychiatric center

Massachusetts Statewide Resources

  • Massachusetts Behavioral Health Help Line (BHHL):
    • Call or Text: 833-773-2445
    • Best for: Real-time clinical help and navigation to local mental health or substance use services (available in 200+ languages).
  • SafeLink (Domestic Violence Hotline):
    • Phone: 877-785-2020
  • Massachusetts Substance Use Helpline:
    • Phone: 800-327-5050

National Hotlines

  • 988 Suicide & Crisis Lifeline: * Call or Text: 988
  • Crisis Text Line: * Text: HOME to 741741
  • SAMHSA’s National Helpline: * Phone: 800-662-HELP (4357)